We’ll try and answer it here. Otherwise fill out the form on our Contact page.
Most of our orders are dispatched within 2 weeks. We will send you an email after you've sent us your family tree data (after placing your order) with an ETA. You can also send us an email at any time to see what the current wait time is.
If one side of your tree goes back seven generations and the other stops at the third generation, a traditional family tree can look very lopsided. Our tree designs are customised to hide any gaps by spreading the branches evenly.
No - we get your order professionally printed on archival paper for you to display in the way you choose.
Yes of course - we're happy to do this for free. You'll just have to pay for the additional print. See prices here.
Yes - we can make amendments to your existing tree. See prices here.
Do you have more questions? Visit our contact page