FAQs

Have a question?

We’ll try and answer it here. Otherwise you can send us an email at acornfamilytrees@gmail.com

Most of our orders are dispatched within 2 weeks. We will send you an email after you've sent us your family tree data (after placing your order) with an ETA. You can also send us an email to see what the current wait time is.

If one side of your tree goes back seven generations and the other stops at the third generation, a traditional family tree can look very lopsided.  Our tree designs are customised to hide any gaps by spreading the branches evenly.

No - we get your order professionally printed on archival paper for you to display in the way you choose. 

Yes of course - we're happy to do this for free. You'll just have to pay for the additional print. See our "Sibling Edit" page here

Yes - we can make amendments to your existing tree. See our "Amendments" page here

Do you have more questions?
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Acorn Family Tree Designs

We transform your family tree research into custom designed artwork.

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